COVID-19 Announcement
RE: ESSENTIAL SERVICES

SFG Paralegal Services is an essential service, available for business, while operating in accordance with Order issued by the Premier of Ontario, and is practicing and encouraging social distancing measures for the safe health of all persons. Learn More [61] Essential services include professional and social services that support the legal and justice system;
[65] Professional services including lawyers and paralegals, engineers, accountants, translators.
Order of the Premier of Ontario | March 23 2020 8:00PM

 


Does Buyer Beware Apply In Ontario?

In Ontario, Transactions Between a Business and Consumer Are Governed By the Consumer Protection Act, 2002. Certain Provisions Require Fairness and Honesty In Dealings As Well As Providing Certain Warranty Regarding Quality.
Similar Questions About Consumer Protection Issues Include:

  • What Happens If a Salesperson In a Store Outright Lies?
  • Can Salespeople Lie to Customers?
  • Is the Customer Always Right No Matter What?
  • What Happens When Something Is Defective Right Out of the Box?
  • Is a Business Required to Tell the Truth?

A Helpful Guide On How to Determine Your Rights and Responsibilities Involving Lemon Laws Among Other Consumer Protection Act Issues

Lemons Representing Consumer Protection Law Issues The old adage 'buyer beware' (caveat emptor) remains with only a minor presence in the current law of today's world.  While some transactions remain subject to the principle, many statutory laws now provide protection to purchaser's of goods and services, especially in the 'business to consumer' realm.  Statutes providing consumer protection include, among others:

In addition to statute laws, the common law as ruled by judges contains protections for consumers such as implied warranties requiring sellers to supply products appropriate for the intended purpose or for the performance of good work.

Additionally, as per s.  24 of O. Reg.  17/05, the regulation applicable to the Consumer Protection Act, 2002, sellers of goods and services, especially where a "Future Performance Agreement" applies, are required to provide certain terms or details within a written contract.  Failure to abide by these requirements may result in, among other things, complete deposit refund liabilities owed in favour of the consumer; Sawh v Par-Tek Construction Services Inc., 2017 CanLII 53634 as well as prosecution as a Provincial Offence.  These required details include, among other things:

  • The name of the consumer (customer);
  • The name of the supplier including any name under which the supplier carries on business;
  • The telephone number of the supplier as well as the address of the premises from which the supplier conducts business and information respecting other ways, if any, in which the supplier can be contacted by the consumer, such as the fax number and email address of the supplier;
  • The 'fair and accurate' description of the goods and services being supplied to the consumer including technical requirements, if any, related to the use of the goods and services; and
  • The itemized list of prices at which the goods and services will be supplied to the consumer including taxes and shipping charges, if any. 

Commonly, especially when consumers are dealing with household renovation contractors, the full details as must legally be shown within a written contract are absent or omitted.  In fact, as the Consumer Protection Act, 2002 requires that 'future performance agreements', such as renovations to commence at a later date, be in writing.  Verbal agreements for small renovation projects are common yet technically unlawful.

SFG Paralegal Services provides Landlord Tenant Board services for clients located in Thornhill, Markham, Toronto, Vaughan, Richmond Hill, among other places!

For more information, fill out the form below to send a direct inquiry to SFG Paralegal Services.

Provide some context to explain the nature of your inquiry.  Your IP Address is logged as: 3.215.182.81
ATTENTION: Confidential information regarding your case must not be sent through this website.  This website is not intended as providing legal advice nor intended as a method to establish a legal-representative/client relationship.  Do not include confidential details about your case by email or phone.  Use this website form only to arrange an introduction with a SFG Paralegal Services representative, before taking any steps to discuss the particulars of your legal case.  Legal advice cannot be provided to you via reply email or over the phone.
SFG Paralegal Services

66 Centre Street, Unit C
Thornhill, Ontario,
L4J 1E9

P: (888) 398-0121
E: sglass@sfglegal.ca

Hours of Business:

9:00AM – 5:00PM
9:00AM – 5:00PM
9:00AM – 5:00PM
9:00AM – 5:00PM
9:00AM – 5:00PM
Monday:
Tuesday:
Wednesday:
Thursday:
Friday:

By appointment only.  Please call for details.

Service Within:

Thornhill
Oshawa
Vaughan
Richmond Hill
York Region


North York
Newmarket
Markham
Durham Region
Brampton


Whitby
Toronto
Pickering
Ajax
and much more


SFG Paralegal Services

SSL Secured Trust https://sfg.legal


Animated Spinner